Consumer Directories are a self-configurable, integral solution to the blockit Consumer product.
Consumer directories empower blockit users to curate a patient UI experience that is uniquely tailored to their organization. This article provides an overview of consumer directory attributes and serves as a comprehensive resource for your organization to create unlimited, customized directories. If your organization has access to consumer directories, the directory can be configured by going to the blockit Admin tab > Directories tab. Consumer results are managed by Network Groups. For more information regarding network grouping, please see this support article.
Backend Configuration:
Frontend Design:
General Configuration:
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Themes - chose between the basic or standard theme
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Password Protection - enable password restriction
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Filtering Options - determine default radius and which options are available to use for filtering results
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Sorting Options - sort results alphabetically, by distance, or by next availability
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Patient From Fields - control which fields are required
- Patient From Fields - control which fields are required
- Google Analytics - SEO optimization
- Appointment Slot Options - set the amount of slots and days
- Advanced - set a CSP header
Customization
- Custom Pages - add additional pages to your directory
- Search - customize your omnibar search, including keywords, landing pages, etc.
Backend Configuration:
Frontend Design:
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Liquid templates: modify the HTML of the template
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Domain - use a custom CNAME for the domain
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Languages - add language translations for text displays
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SEO - pay-per-click marketing campaigns
More on Templates:
What are templates?
Templates in blockit are the pages that your patients can see. Examples of this include the header, footer, search omnibar, successfully booked appointment and failure pages, sidebars, and more.
Where do I modify templates?
Templates are found in the directoreis tab within the Admin Portal.
How do I modify templates?
To modify templates, you must be familiar with HTML and CSS to style the pages and components. There is no drag-and-drop or WYSIWYG editor at this time. If the user's organization is unable to do this, please contact blockit support.
What can be modified in templates?
Many pages and components within the blockit template library can be modified.
Click through the list of pages below to follow a typical user path, starting from the landing page, searching for a provider, then booking an appointment and common error pages a user may experience while attempting to book an appointment.
- index page
- search results
- location page
- profile page
- booking form
- booking waiting
- booking success
- booking failure
- 404 message
- maintenance mode
More on Liquid Text:
What is liquid text?
Liquid text is a way for users to insert various types of data into their templates, notifications, and more without advanced programming knowledge.
Where can liquid text be used?
Liquid text can be used throughout the blockit experience, including URL's, Pages, Templates, Search, and more.
Resources on liquid text:
Another Resource Link to Liquid Text
One More Resource Link to Liquid Text
Provider Directories:
At the foundation of each product in the blockit catalog lies the provider directory, which enhances the consumer directory by integrating search results for the user's available providers, locations, and direct scheduling options. We are committed to working closely with organizations to help build and configure the provider directory that suits any unique need.
Questionnaires:
What are Questionnaires?
Questionnaires are inserted in specific parts of the patient scheduling experience that can help automate a number of useful tasks.
How can I use Questionnaires?
Questionnaires can be used for a variety of reasons; they can be used in a number of different locations in the patient scheduling flow:
- Before the patient is able to search for a keyword, location, or provider, which helps drive the available providers and/or locations that will be made available to the consumer within the search results page.
- After the patient selects a provider or location to schedule and before they enter their demographic information.
- During or after the demographics capture, to help collect additional information for the receiving provider or location.
What types of questions are supported?
- Text-based answers
- Yes/No
- Single select
- Multi-select checkboxes
Please see this article for more information on questionnaires!